❓ Frequently Asked Questions
mym678 FAQ — Everything You Want to Know, Answered
All questions about mym678 — from logging in to making payments — are fully answered here
Whether you are a new player or a long-time player at mym678, this page brings together answers to the most common questions. You will find clear answers about VIP benefits, deposit and withdrawal methods, and locally relevant games. If you cannot find an answer, you can reach us directly through our 24/7 Myanmar-language Live Chat support.
VIP Benefits
Cashback is a program where you get back a set percentage of the money you lost during that week. At mym678, cashback is paid out weekly, and the rate varies depending on your VIP level. The rate differs from Bronze through Diamond, so the higher your VIP level, the more cashback you receive.
The mym678 VIP program has 5 levels — Bronze (up to 0.2% weekly cashback), Silver (up to 0.3%), Gold (up to 0.5%), Platinum (up to 0.6%), Diamond (up to 0.8%). On top of cashback, VIP players can enjoy priority customer service, exclusive promotions, and special rewards.
To move up in the mym678 VIP program, keep playing consistently on the platform and make regular use of bonuses and promotions. The system automatically tracks your play history and determines your progression. The higher your wagering volume, the faster your VIP level rises. If you have any questions about this, you can ask directly via Live Chat.
Diamond VIP players receive up to 0.8% cashback, plus priority withdrawals, higher weekly bonuses, and access to a dedicated personal service representative. Diamond level is the highest tier at mym678 and comes with the most benefits.
VIP cashback is paid out every week and lands in your wallet at the end of the qualifying period. You can check the cashback terms and wagering conditions on the mym678 terms page, or ask via Live Chat if you are unsure.
Deposits — Common Questions
mym678 does not charge any fees for deposits. However, payment platforms such as KBZPay, Wave Money, AYA Pay, and CB Pay may have their own fees, and those are not charged by mym678.
For all deposit methods on mym678, the minimum deposit is 5,000 Ks. KBZPay, Wave Money, AYA Pay, and CB Pay all share this same minimum amount, making it easy for players to deposit.
On the mym678 Cashier page, select Wave Money as your payment method, then transfer money from your Wave Money app to the Wave Money phone number shown. After that, fill in the Transaction ID accurately and submit. You can check your deposit record via Live Chat.
mym678 currently has 4 payment methods — KBZPay, Wave Money, AYA Pay, and CB Pay. These are the most convenient and widely used payment options for players in Myanmar, with a minimum deposit of 5,000 Ks.
A KBZPay deposit generally reaches your mym678 account within minutes. For the fastest and smoothest process, record the Transaction ID shown in the KBZPay app accurately when you submit. If it has not arrived after 15 minutes, contact Live Chat.
Withdrawals — FAQs
Withdrawals from mym678 generally take 5 to 30 minutes. The time may vary depending on when and how the withdrawal is requested, but if it takes longer than this, you can check via Live Chat. The minimum withdrawal amount is 20,000 Ks.
mym678's withdrawal service runs 24/7, so you can request a withdrawal any time, including at night and on holidays. Transfers are processed through KBZPay, Wave Money, AYA Pay, and CB Pay, so they are linked to those platforms' services. The 5–30 minute timeframe is based on Myanmar Standard Time (MMT).
To withdraw winnings earned from bonus funds, you must meet the wagering requirement. The wagering requirement for the mym678 Welcome Bonus is bonus amount × 25. For example — if you deposit 20,000 Ks and receive a 40,000 Ks bonus, you must wager 40,000 × 25 = 1,000,000 Ks before you can withdraw any bonus-related winnings freely.
A Pending withdrawal means the verification process is still being carried out. If it has been more than 30 minutes, contact mym678 Live Chat. Have your withdrawal history Transaction ID ready. Players who have not completed ID Verification will need to finish Verification before they can withdraw, so please also check that your account has been verified.
Local Games — FAQs
2D lottery is a two-digit number guessing game where players pick a two-digit number they think will match the announced result for a given period. Playing 2D on mym678 is straightforward — simply choose your number and amount, then confirm. Use your own judgment regardless of what numbers others suggest, and play responsibly.
You can play 2D and 3D lottery games on mym678 fully from a mobile phone. No app download is needed — just open mym678.mom in your phone's browser and start playing. It runs smoothly on both Android and iOS, and connecting via mobile data or Wi-Fi gives you the best experience.
3D lottery is similar to 2D in that it is a number-guessing game, except you pick a three-digit number. The announced result numbers are what players predict in advance, and the outcome is determined by mym678's fair system. Methods that claim to predict the numbers in advance are not reliable, so use your own judgment and play responsibly.
Shan Koe Mee is a card game widely played in Myanmar where players draw cards and win or lose based on points. On mym678, you can play Shan Koe Mee in an online environment following the traditional rules of the game. Make sure you understand the rules well before you play.
The minimum bet varies depending on the local game type, so you can check each game's bet range from the mym678 game lobby. For any game, just log in, select the game, and you will see the exact bet options in the betting section.
Contact Us for Help
If you can't find the answer to your question above, you can reach mym678 directly through our 24/7 Myanmar-language Live Chat or by email. We're always ready to help.
Log in and play at mym678